Support
Support for Art Says Hi on web and mobile
Art Says Hi support covers the browser scanner and the English iOS and Android app. For the best reading, choose one clear image with the main subject visible. A close crop can help with details, while a wider view can help with place and context.
If a scan fails
Try again with a smaller image, a steadier connection, or a clearer view of the subject. If the problem continues, include the request ID shown by the scanner when you contact us. Do not send passwords, payment information, API keys, or other secrets in a support message.
App help
The app asks for camera or photo access only when you choose an action that needs it. Notifications are optional and support Daily Spark reminders. Use Settings to review permissions, manage local preferences, or erase the app's local archive.
- Saved discoveries, collections, notes, and captured image copies are kept on the device in the current local first release.
- Erase all data removes the local archive, image copies, settings, scheduled reminders, and local diagnostics from that device.
- The app does not require an account or provide cloud archive sync in the current release.
Privacy and SDK questions
For questions about images, local storage, AdMob, Firebase Analytics, Google Analytics 4, Sentry, or a deletion request, email hello@artsayshi.app. Please include the app version, device platform, and request ID when available.